Our Signature Services
Every service has a name, a purpose, and a promise. Crafted to bring the best care to your loved ones.
Home Bystander Service
Not a "service". A steady presence your loved ones can trust. Owl the Guardian is Silvalet's specialized premium home bystanding service offering an exclusive 24/7 presence, ensuring your loved one is never alone and always cared for.
Home Companion & Caregiver
A trusted presence in your home: caring, attentive, and reliable around the clock.
- 24×7 exclusive personnel care
- Mobility support
- Timely dining and medication assistance
- Real-time family updates
- Digital literacy support (WhatsApp, video calls, OTT apps)
- Female staff on request*
Outpatient Support Services
Gentle, door-to-doctor support for families and loved ones who need reliable, compassionate outpatient assistance. We manage bookings, travel, hospital navigation, and everything in between, so your loved one has a stress-free experience every step of the way.
Outpatient Accompanying
A trained caregiver accompanies your loved one from home to the hospital and stays throughout the full visit.
- Hospital booking & scheduling
- Accompany in your vehicle (no driving)
- OP registration & doctor support
- Lab tests & pharmacy assistance
- Real-time medical updates
- Long distance hospital OP visits
- Female staff on request*
Outpatient with Transport
A caregiver who also drives: picking up your loved one, handling the full hospital visit, and driving safely home.
- Hospital booking & scheduling
- Responsible driving of your vehicle (to & fro)
- Complete companionship inside hospital
- Lab tests & pharmacy assistance
- Documentation handling
- Long distance driving and OP support
- Female staff on request*
Outpatient + Outdoor Outing
Hospital visit followed by accompanying your loved one to any destinations they wish to visit. All in one trip.
- Full hospital visit support
- Post-hospital itinerary planning
- Accompany in your vehicle (no driving)
- Financial record assistance
- Errand running after hospital
- Long distance driving and OP support
- Female staff on request*
Full Package: Outpatient + Outdoor + Drive
Silvalet's ultimate convenience. A trained attendant who drives, handles the full hospital visit, and takes your loved one wherever they wish afterwards.
- Hospital booking & responsible driving
- OP, lab, pharmacy & documentation
- Post-hospital outdoor assistance
- Shopping, restaurants, visits. You name it!
- Long distance driving and OP support
- Female staff on request*
Destination Partner & Outing Service
Responsible driving and full companionship to any outdoor destination. Banks, pilgrimages, malls, restaurants, family visits, or social events. We help throughout the day, manage all tasks and heavy lifting. All you need to do is enjoy the day.
Outdoor Accompanying
A trained companion accompanies your loved one to their chosen destination in your own vehicle (only driving).
- Thorough queue & errand assistance
- Medication and hydration monitoring
- Close-proximity mobility support
- Family liaison updates
- Memory capture (photos)
- All weather readiness
- Long distance accompanying
Outdoor Assistance with Driving
Our expert driver-companion handles the full outing. From driving to complete destination assistance.
- Responsible driving of your vehicle
- Best advice on restaurants & destinations
- Itinerary planning
- No waiting charges
- Family liaison updates
- Memory capture (photos)
- Long distance driving services
Hospital Bystander Service
We sit by their side, speak gently, and care deeply, just as you would. Flamingo Watch is Silvalet's specialized premium hospital bystanding service with exclusive 24/7 presence. From mobility support to real-time family updates and documentation coordination, we keep everything steady.
Hospital Bystander
Exclusive round-the-clock presence at your loved one's bedside with full support throughout their hospital stay.
- 24×7 exclusive personnel care
- Mobility assistance
- Lab tests assistance (X-Ray, MRI, CT scan)
- Real-time medical updates to family
- Documentation handling
- Female staff on request*